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If you have a question that isn't answered below, please call us on 0121 237 3780, or email email@example.com. Our live Help service is open during office hours (Monday - Friday 09.00 - 16.30) to answer questions about membership, events, or the website. If you have problems outside these hours, please email us and we will get back to you as soon as we can. If you need advice, GOLD members can ring the GOLDline on 0121 237 3782 or email firstname.lastname@example.org.
To add a new governor onto your governing body membership, just email their name, email address and home address to our membership team.
If you get the Friday newsletter or Governing Matters magazine, your school is probably a member. If not, just call the office on 0121 237 3780, or email the membership team and they can find out for you.
NGA is a membership organisation for governors. Unfortunately we don't have the power to deal with complaints about individual schools. You should ask for the school's complaints procedure and follow this. If you have followed the policy and are still not happy, you can contact the Department for Education.
Once you've joined online, our membership team need to process the application and payment before it allows you access to these pages. It doesn't do this automatically. If you need access urgently, you can call the office and we might be able to rush it through.
Applications can take up to one week to process during busy periods. Our membership team will email you with log in details and more information once the membership is active.
You can try resetting your password using the forgotten password link. If you still have problems, you can call the office on 0121 237 3780 or email the membership team.