Holding to account: how to conduct a courageous conversation

This bitesize module will take you through how to prepare and will give you some simple strategies for ensuring that you stay in control and emerge with outcomes that will benefit the school or trust’s pupils.

E-learning

04/04/2021

At a glance

Study time: 15 minutes

You will cover

when a courageous conversation is needed
what planning is needed prior to undertaking a courageous conversation
how to deal with defensiveness and denial
what to do after a courageous conversation has taken place

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Module description

In your governance role, have you ever come across an issue or situation where you have had to gird your loins because in addressing it, you anticipate that the conversation that needs to take place might be difficult? By preparing and thinking through how the conversation may play out will give you the confidence to approach the issue in a measured and professional manner.

Preview the module

“The practical example from an experienced governor was very helpful at providing further context.”

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“The variety of ways to develop knowledge was really useful, my interest in the session was kept alive by the continuation of learning opportunities during the course.”

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“I particularly liked that there were many examples used to illustrate different scenarios and I found the video and personal experience really helpful.”

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“Great module, good question phrasing and useful suggestions”

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