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Learning Link platform upgrade: what to expect

We’re upgrading the Learning Link platform in spring 2026. This page explains what’s changing, what you may need to do, and what to expect over the coming months. We’ll keep it updated as we share further information through our Bulletins and member communications.

News
22/01/2026

What’s changing – shaped by user feedback

We’ve prioritised improvements that users have consistently told us matter most when using Learning Link. The upgraded platform will make your experience:

  • Easier to access and navigate
  • Quicker to find the learning you need
  • Clearer in showing your progress and completed learning
  • More consistent, with improved layouts and embedded modules

What you need to do

Keep an eye on comms channels for the cut off date for completing your e-learning. At the end of March we will transition to the new platform, and Learning Link will be offline for two days during that time. However, if you need copies of certificates from completed modules, please download them ahead of the upgrade, as some historic completion data may not transfer automatically.

What happens next

We’ll continue to share updates over the coming months. A short guide will appear in next month’s Bulletin, with step-by-step instructions shared before any changes take place.

Help and support

If you have questions, call our team on 0121 237 3780 or use our Enquiry Form.