Holding to account: how to conduct a courageous conversation
This bitesize module will take you through how to prepare and will give you some simple strategies for ensuring that you stay in control and emerge with outcomes that will benefit the school or trust’s pupils.
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At a glance
- Study time: 15 minutes
You will cover
- when a courageous conversation is needed
- what planning is needed prior to undertaking a courageous conversation
- how to deal with defensiveness and denial
- what to do after a courageous conversation has taken place
Module description
In your governance role, have you ever come across an issue or situation where you have had to gird your loins because in addressing it, you anticipate that the conversation that needs to take place might be difficult? By preparing and thinking through how the conversation may play out will give you the confidence to approach the issue in a measured and professional manner.
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“The practical example from an experienced governor was very helpful at providing further context.”
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User review
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“The variety of ways to develop knowledge was really useful, my interest in the session was kept alive by the continuation of learning opportunities during the course.”
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“I particularly liked that there were many examples used to illustrate different scenarios and I found the video and personal experience really helpful.”
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“Great module, good question phrasing and useful suggestions”
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