In order to get a timely response to your query please direct your call to the appropriate team listed below:
For membership queries such as making changes to your membership or if you require technical support:
Visit Your Account page to update your details online.
Call: 0121 237 3780 dial option 6.
The team are available 9.00am - 5.00pm Monday to Friday
GOLD NGA members seeking advice:
GOLDline: 0121 237 3780 dial option 2
Raise a GOLDline request online.
As a membership organisation, please note that we only give advice to our GOLD members. Find out more about becoming a GOLD member.
For queries regarding the National Leaders of Governance (NLG) support programme:
Call: 0121 237 3780 dial option 4
For queries regarding our cost-effective and innovative e-learning for governors, trustees and clerks:
Call: 0121 237 3780 dial option 3
To get in touch with NGA’s finance regarding any queries or invoices:
Call: 0121 237 3780 dial option 1
Find out more about the training, support and development we can offer you and queries regarding our governance development programmes for chairs and clerks:
Call: 0121 237 3780 dial option 5
You can order copies of our guides from our online shop.
Members can take advantage of discounts of up to 50% on our sector-leading guides.
For bulk discounts (over 15 copies) of our publications and admin enquiries:
Call: 0121 237 3780 dial option 6
For advertising, sponsorship and exhibition space enquiries or to find out more about NGA conferences and events:
Call: 0121 237 3780 dial option 7
To advertise in Governing Matters please contact:
Redactive Media Group
T: 0207 880 7555
To get in touch Kirstie Ebbs, Public Relations Manager:
Call: 0121 237 3780 dial option 8
9am – 4.30pm Monday to Friday (outside of these hours, call 07554 440 580 for media enquities only).
For information on how to complain and our procedures, please visit our complaints page.