In order to get a timely response to your query please direct your call to the appropriate team listed below:
For membership queries such as making changes to your membership or if you require technical support:
Visit Your Account page to update your details online.
Call: 0121 237 3780 dial option 6.
The team are available 9.00am - 5.00pm Monday to Friday
GOLD NGA members seeking advice:
GOLDline: 0121 237 3780 dial option 2
Raise a GOLDline request online.
As a membership organisation, please note that we only give advice to our GOLD members. Find out more about becoming a GOLD member.
For queries regarding our governance development programmes for chairs, clerks and boards funded by DfE:
Call: 0121 237 3780 dial option 4
For queries regarding our cost-effective and innovative e-learning for governors, trustees and clerks:
Call: 0121 237 3780 dial option 3
To get in touch with NGA’s finance regarding any queries or invoices:
Call: 0121 237 3780 dial option 1
Find out more about the training, support and development we can offer you.
Call: 0121 237 3780 dial option 5
You can order copies of our guides from our online shop.
Members can take advantage of discounts of up to 50% on our sector-leading guides.
For bulk discounts (over 15 copies) of our publications and admin enquiries:
Call: 0121 237 3780 dial option 6
For advertising, sponsorship and exhibition space enquiries or to find out more about NGA conferences and events:
Call: 0121 237 3780 dial option 7
To advertise in Governing Matters please contact:
Redactive Media Group
T: 0207 880 7555
To get in touch Kirstie Ebbs, Public Relations Manager:
Call: 0121 237 3780 dial option 8
9am – 4.30pm Monday to Friday (outside of these hours, call 07554 440 580 for media enquities only).
For information on how to complain and our procedures, please visit our complaints page.
If your query does not fall within any of our other categories please use the following contact details:
Call: 0121 237 3780 dial option 9