Unfortunately, our members can only update their own email addresses by following the steps outlined on the 'How do I update my details?' FAQ.

We apologise for any inconvenience this may cause however, due to system restrictions and GDPR implications, we are unable to enable members to update personal login details on behalf of other individuals.

Additionally, a large proportion of our members hold multiple roles with multiple governing boards and any updates made to their email address could potentially affect their accounts settings and login details.

Our technical team have investigated this thoroughly and regret that we are unable to offer this to our users.

If you are a Clerk, Chair or Account Manager and the email addresses of the members of your board have been entered incorrectly, please contact us and our team will be able to make these changes on your behalf.

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  • NGA, 36 Great Charles Street, Birmingham, B3 3JY
  • Phone: 0121 237 3780 | Contact Us
  • Charity Number: 1070331 | Company Number 3549029

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