Clerking
Service level agreements
Guidance for governance professionals to ensure the service level agreement covers each aspect of the role and expectations.
Guidance
28/11/2023
Service level agreements (SLAs) are important documents for self-employed clerks and other governance professionals. A well-constructed SLA will help to ensure clarity for the governance professional and the school/trust.
Our guide for governance professionals provides a recommended structure for SLAs and key considerations, including:
- a general overview of the role
- how to calculate working hours
- fees and expenses
- responsibilities (for both parties)
- intellectual property and data protection
- tax liabilities, insurance and HMRC
- sub-contracting
- termination of the agreement
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