This guide is for NGA Membership. If you are struggling to log into your Learning Link account, you can find guidance here.

The first time you access NGA’s new website, you will need to reset your password.  To do this, please follow the steps below.

 These steps also apply if you’ve forgotten your password at any time.

1. Navigate to

2. In the top right-hand corner, click on the Member Log In button

 Member Log In

3. Click Reset Password and enter your email address

Reset password

4. You will receive an email from with a link to reset your password.  If you do not receive anything in your inbox, please check your junk/spam folders

5. Open the email and click on the link

6. Choose a secure password and confirm it

7. Click Save

8. Log in using the details you have just set

If you are still having difficulty after following these steps, please ensure you clear your browsing history before trying again. If the issue still persists, please contact us.

Connect With Us
  • NGA, 36 Great Charles Street, Birmingham, B3 3JY
  • Phone: 0121 237 3780 | Contact Us
  • Charity Number: 1070331 | Company Number 3549029

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